Hard Rock Café review by niamunna
What a disappointment!
A group of eight of us went along to celebrate a special occasion. My one friend has a gluten allergy, so consulted the waiter on what would be the best menu option for her. He advised that the steak would be fine, but without the sauce that came with it.
The service was extremely slow, and we waited almost half an hour for our starters. When our mains came, my friend's steak was covered in the sauce that the waiter advised she should steer clear of. So, she sent it back and waited about 10 minutes before it was returned. The same plate of food arrived with the sauce scraped off! In the meantime, some of us had actually finished eating our main courses. She returned it for a second time and after a further 15 minutes, the waiter returned to tell her that they had sold out of her menu choice!
We spoke to the manager, who was very apologetic, but on a special occasion which will be remembered for a long time it did little to prevent spoiling the evening.
Our food, meanwhile, was mediocre at best. I have eaten better, less expensive food at burger bars. The service was atrocious, and i won't eat there again in a hurry.
Tuesday, March 21, 2006
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